1. Introduction

AWOL Travel is committed to protecting the privacy and security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988.

2. Collection of Personal Information

We may collect the following types of personal information:

• Contact information (name, email, phone number)
• Demographic information (location, age)
• Travel preferences and history
• Payment information
• Other information relevant to customer surveys and offers

3. How We Collect Information

We collect information through:

• Online forms on our website
• Communication via email, phone, or in-person
• Booking and reservation processes
• Customer surveys and feedback

4. Purpose of Collection

We collect and use personal information for the primary purpose for which it is collected, including:

• Providing travel services and reservations
• Processing payments
• Sending promotional offers and newsletters
• Improving our services based on customer feedback
• Complying with legal obligations

5. Disclosure of Information

We may disclose your personal information to:

• Third-party service providers assisting in travel arrangements
• Payment processors
• Marketing and advertising partners

We do not sell, rent, or trade your personal information to third parties for direct marketing purposes without your consent.

6. Security Measures

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. This includes encryption, secure payment processing, and access controls.

7. Access and Correction

You have the right to access and correct your personal information. If you would like to do so, please contact us at [contact@awoltravel.com.au].

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your user experience. You can manage your cookie preferences through your browser settings.

9. Overseas Disclosure

In some circumstances, we may disclose personal information to overseas recipients. We will take reasonable steps to ensure that the recipient complies with the Australian Privacy Principles or is subject to a similar privacy law.

10. Changes to the Privacy Policy

We may update this privacy policy to reflect changes in laws or our business practices. Check this page periodically for updates.